Status Update History
Inbound Calls
Posted: Wednesday 28th of July 2010 01:07 PM
We're currently having some issues with inbound calls on our +44(0)20 7127 49* numbers.
If you require an urgent response please dial +44 (0)20 7510 9570, otherwise please email the usual addresses.
Follow-ups for this issue:
Simon
Network Issues
Posted: Wednesday 21st of July 2010 05:50 PM
At around 14:30 today we noticed a large amount packet loss on a route in and out of our network.
This was traced to a problem with one of the LINX peering lans and we took that particular route out of action restoring normal service.
The peering lan has since stablised and this has been brought back into service.
Portal Platform Upgrades
Posted: Friday 9th of July 2010 12:27 AM
Planned works to upgrade the hardware platform supporting our portal and billing systems is currently under way. If you have difficulties accessing the portal and have an urgent request, please contact NOC@burstfire.net
Follow-ups for this issue:
Simon
webhost2.burstfire.net
Posted: Friday 2nd of October 2009 12:37 PM
We are currently experiencing a problem with webhost2, an engineer is investigating and we will update you as soon as we can.
Thanks,
Simon
Follow-ups for this issue:
Simon
Status Minisite... Operational!
Posted: Wednesday 9th of September 2009 01:16 PM
With this post comes the successful launch of our Status homepage - from this address you can have a real-time view on any current issues, a historic view of old issues, and all follow-ups/commentary that go with it.
So put the URL in your bookmarks (http://status.burstfire.net) just in case - hopefully you wont need to use it very often!
webhost2.burstfire.net
Posted: Monday 8th of June 2009 01:42 PM
Due to a disk failure in the raid array in webhost2 performance may be affected as the array rebuilds on the spare disk.
Follow-ups for this issue:
Simon